Use of this website and content are subject to the terms hereby given below. These terms may be changed at any point without notice so is strongly advised to regularly check this information.


All the information provided on this website has been taken from several different reference books as well as our own personal experiences. It is important to remember that your experience may different from those mentioned for each item and any health advise given on this website is not a substitute for visiting your family doctor.


All images and information are copyright of Elemental Crystals. Unauthorized use, whether whole or in part is forbidden. All images and information may be used for educational and not-for-profit organizations without written permission. Otherwise permission to use images and information, whole or in part maybe provided upon request.


Occasionally we provide external links in our blog, shop and newsletter to help provide a wider, more in-depth description. We, in no way, endorse these external links and websites and cannot be held accountable for their content or any damage caused by, but not limited to, viruses.


Many of our crystals will come packed with a bag of lavender as detailed in the item description, If you do not want this included for health/allergies, please just let us know in the note box at checkout. Sadly we do not send herbs outside of the UK and will be removed from healing pouches etc if in the order.


We do our best to provide an accurate weight and measurement for each item but there may be slight variations due to the non-uniformity of shape in natural crystals. As some items have a stock photograph rather than individually photographed there may be some differences between the ones seen and the ones you receive. It is important to remember that due to screen resolution that there can be differences in colour.


When you have completed and paid for your order, you will receive an email confirming your order. We are only able to ship to the Shipping Address provided at Checkout, please note we are unable to ship to PO Box Addresses. Please allow up to 14 working days from shipping day (3o working days if International) to receive your order before contacting us to report a missing item.


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We will in all Custom Declarations accurately for each order and cannot be held accountable for Customs, Handling Fees or Local Taxes specific to your country. Due to local Border Agencies, certain items may not be able to be shipped to your country, these items will be removed from the order and refund provided accordingly.

It important to read the information of each item carefully so you are fully aware of what you are purchasing as this is where damage/faults are listed.


We now offer the ability to collect your order in store. Simply select this option within the ‘Postal Options’ when at checkout. We will then prepare your items and it will be ready to collect within 2 hours. We will hold your items for up to 2 weeks. After this point your order will be refunded and the items will be returned for sale on the website/store.

When placing an order, you are Automatically entered into the months Giveaway. To be withdrawn from this Giveaway you must contact us.


By agreeing to these terms, you are saying  you agree and understand the terms listed in Returns, which can be read by clicking here.


When agreeing to these Terms & Conditions you are agreeing that you have fully read and understood the listed terms and accept them in full.